When you use vip4, certain information comes to us. How we collect it, why we keep it, where we use it, and how we keep it secure — it's all laid out here, openly and honestly. No hidden clauses.
Every transaction and personal detail you share is protected by 256-bit SSL encryption — the highest security standard available.
Your information is never sold to advertisers or third parties — that is a firm, non-negotiable policy.
Where your data goes and how it's used — everything is clearly explained on this page.
You have the right to view, correct, or delete your personal data at any time. Just submit a request whenever you need.
Only essential and service-improvement cookies are used. No unnecessary tracking.
Vip4 complies with international data protection standards (GDPR) — your rights are protected.
This Privacy Policy ("Policy") applies to vip4.im ("vip4", "we") and all its members and visitors ("you"). It explains how vip4 collects, stores, processes, and safeguards your personal information.
By using the vip4 website or mobile app, you agree to this Privacy Policy. If you do not agree, we ask that you discontinue use of our services.
Our core commitments: Your personal data will never be sold or rented. It is used solely for service improvement and compliance with legal obligations.
Vip4 collects two types of data — what you provide directly, and what is gathered automatically based on how you use the platform.
| Data type | Example | Why it's collected |
|---|---|---|
| Identity Information | Full name, date of birth, NID/passport number | KYC verification and age confirmation |
| Contact Information | Email, mobile number, address | Account Management & Notifications |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Betting Data | Betting history and preferred sports | Service Personalization & Responsible Gaming |
| Technical Information | IP address, browser, and device information | Security & Platform Improvement |
We only collect data that is genuinely necessary to provide our services. We do not ask for information beyond what is needed.
Vip4 collects information in several ways, always with full transparency.
We never store your full payment card number or PIN. All payment details are handled directly through secure payment processors.
Vip4 uses your information for specific, legitimate purposes. Full details are provided below.
Your data is not used beyond the purposes listed above. If we ever need to use it for any other purpose, we will ask for your consent.
Protecting your data is our foremost responsibility. vip4 upholds the highest security standards in the industry.
Please note — no platform can guarantee 100% security over the internet. Keep your password private and always log in from a trusted network.
Vip4 uses cookies to operate and improve the platform. Cookies are small text files stored in your browser.
Types of cookies we use:
You can manage cookies through your browser settings. However, disabling essential cookies may affect how certain parts of the site function.
You have several important rights regarding your personal data on vip4.
You can request to see what personal data we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request the deletion of specific data — within the bounds of applicable law.
You can request a copy of your data in a structured, portable format.
You can object to your data being used for specific purposes.
You have the right to file a complaint with the relevant authority against us.
To exercise these rights support@vip4.im-. We typically respond within 30 days.
Vip4 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
When the retention period expires, data is securely deleted or anonymized so it can no longer be traced back to any individual.
Vip4 is strictly for users aged 18 and above. We do not knowingly collect data from minors.
If a minor is found to have created an account — whether detected by us or reported by a guardian — that account will be immediately closed and all associated data permanently deleted.
Vip4 may update this Privacy Policy from time to time — in response to new laws, technology, or changes in our services.
Check this page regularly to stay up to date with any changes.
For any privacy-related questions, concerns, or complaints, please contact our data protection team directly.
Data Protection Contact: For privacy matters, reach us at privacy@vip4.im — or for general support, support@vip4.im. Writing in Bengali is perfectly fine.
We typically respond to privacy-related requests within 7 business days. Complex requests may take up to 30 days.
Answers to two common questions about your data.
Clear policies, secure transactions, and full control in your hands — vip4 is a platform you can trust.
Vip4 is committed to responsible betting. This platform is not intended for users under 18.